# FAQs

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<summary>What is TokenFi Launchpad?</summary>

TokenFi Launchpad is a platform designed to support new and emerging cryptocurrency projects by allowing them to raise capital and increase their visibility within the community.

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<summary>What happens to investors’ investments if the soft cap is not reached?</summary>

The funds are automatically refunded back to the investors.

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<summary>What happens if the project owner abandons the project after a successful fundraiser?</summary>

If the project owner does not trigger minting within two weeks (configurable) after the successful fundraiser, the funds are fully refunded to the investors.

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<summary>What are the risks of investing through Launchpad?</summary>

TokenFi’s Launchpad is a decentralized application (DApp), meaning anyone can launch their token project through Launchpad. You must Do Your Own Research (DYOR) before investing in new projects.

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<summary>Which wallet is used as the treasury wallet for my project?</summary>

The wallet used to deploy the token contract will be used as the treasury wallet for your project.

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<summary>Can I launch on more than one chain per project?</summary>

You can only launch your token on one chain right now.

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<summary>What is Snapshot?</summary>

The snapshot ensures a fair and transparent launchpad process by recording all users' tiers and points at a specific moment before the launchpad starts.

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<summary>How does the snapshot ensure fairness and integrity in the Launchpad process?</summary>

**Fair Participation:** Only wallets in the snapshot can join the launchpad. \
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**Tier Integrity:** Your participation is based on the tier and points captured in the snapshot. \
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**Double Verification:** We’ll verify your wallet’s tier and points during both purchase and claim stages to match the snapshot.

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<summary>Where can I report bugs or suggest improvements?</summary>

We welcome your feedback and suggestions. Please use our support email to report bugs or provide recommendations.

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